What happens during an interlock service?

As part of the NZ interlock programme, the interlock needs to be taken back to a service centre at least once a month for a ‘service’. A service has four purposes:

Altogether, a service takes roughly 10–15 minutes. For offender clients, it’s required every month and it’s due on the same date that the device was installed, e.g. if your interlock was installed on the 6th of each month, your monthly service is due each month on the 6th. You have a 7-day grace period either side of your due date to complete the service. Don’t leave your service to the last minute! If you don’t get a service in time, the device will lock out, meaning you’ll require a chargeable unlock code.

For voluntary interlocks, a service is only required once every two years, unless the user is wanting to view their interlock logs. Voluntary clients don’t require monthly servicing as they don’t need to adhere to the offender interlock programme requirements. Some of our service centres require booking for interlock services, other service centres prefer you just drive up. You do not have to get your interlock serviced by the same service centre that installed it. Any of our service centres nationwide can service your interlock meaning you can drive nationwide with peace of mind!