We're a New Zealand company that fits alcohol interlocks, and we've been doing it since 2013.
We're based in Maungaturoto, north of Auckland. That's where the phones are answered, where the decisions get made, and where the person you speak to on a Tuesday afternoon actually works. There's no offshore call centre and no head office in another country deciding how you get treated.
We started as one company fitting devices for drivers who'd lost their licence. We're now the largest interlock provider in the country, and we got there one driver at a time.
That's not a slogan. Every install is somebody's worst year... a court date, a fine, a conversation with their employer, a licence they need to keep working. We've been helping people in this situation over and over again, for more than a decade.
The alcohol interlock programme. If NZTA has put you on the interlock programme, we'll get you set up, keep you serviced, and get you off it again. Learn how the programme works.
Voluntary interlocks. No court order required. Families, employers and drivers who want the device there as a safeguard. Fleet operators use them too. More on voluntary interlocks.
Smart Mobile. A handheld device for proving sobriety over time. It's used in the Family Court, but also by employers, treatment programmes, and people who just want a record they can point to. More on Smart Mobile.
Our devices are approved by NZTA for use on the New Zealand interlock programme. They use fuel cell sensors which is the same technology that police breathalysers use.
Our support team is in Maungaturoto, Monday to Friday, 7am to 5pm.
All of us have had an interlock fitted to our own car. That matters more than it sounds. They know how interlocks work inside out, we know what it's like to have a difficulty when you're already running late, and most importantly, we know the difference between a device fault and a genuine alcohol reading.
If we can't help you, we'll tell you who can. If something is NZTA's call and not ours, we'll make that clear rather than leave you guessing.
We're good people. We enjoy a joke, we know the tests that come with an interlock, and we've been sworn at by the best of them. Nothing you say is going to rattle us (though we'll be honest, it's a much better call when you don't). Ring us anyway. We'd rather sort it out than leave you stuck.
A lot of people who ring us are in a tough spot. They've made a mistake, they've been through the court process, and they've heard enough about it already.
We're not here to add to that, why you might need an interlock is not our concern. We're here to get an interlock installed in your car, keep you compliant, and get you back to a full licence as quickly as the programme allows.
Interlocks work! The numbers at the top of this page are real and we prevent tens of thousands of drink drive attempts every year. However, the interlock programme can only help people who get an interlock installed.
We work with NZTA, the Ministry of Transport and others on how the New Zealand programme is designed, including who's eligible for it. We'd rather see fewer people need us than defend a system that isn't including the right drivers.
Call 0800 002 182, Monday to Friday, 7am–5pm. Or find your nearest service centre.
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